Common question to have you approach from visitor

We publish, answering question that often has you approach from visitor. If there is, even anything, please feel free to contact consultation than telephone or inquiry form question that is not published in this page.



What are time of check-in, check-out?

It is check-in 15:00/ check-out 10:00.


What kind of equipment is there in room?

Amenity offering in room becomes the following.
Restroom / soap (hand soap) / body soap / with TV / telephone / kettle pot / tea set / refrigerator / dryer / washing machine
Conditioner in shampoo / toothbrushing set / razor / shower cap / comb / brush / towel / bath towel / yukata / slippers


Is there smoking area?

There is one place of smoking booth in hall. In addition, there is two places of smoking space outside hall.
As for the visitor wanting smoking in guest room, I would like reservation in annex Daishizen.


What is time of meal?

It is dinner from 18:00 to 21:30 (at meal last start time 19:30 order stop 21:00).


Till when would you like hot spring?

As time is different, please confirm the following every each bath.


Hot spring

Hotel guest

Drop in; hot water

Hot water of lucky sign

From 15:00 to 23:00

From 11:30 to 23:00
Adult: 1,500 yen
Dwarf: 800 yen

Hot water (reservations, half open-air) of lucky sign

One one hour 2,100 yen (tax-included) ※Advance reservations impossibility

Ball no tree hot spring

15:00 - 21:00/6:00 - 10:00


Hot water of Forest terrace Bungo

15:00 - 23:00/6:00 - 9:00

From 15:00 to 21:00
Adult: 1,500 yen
Dwarf: 800 yen

Hot water of Kumamoto building large communal bath Higo

From 15:00 to 10:00



From 15:00 to 10:00 (with man and woman spare there is)

From 15:00 to 20:00
Adult: 850 yen
Dwarf: 430 yen



What is available credit card?

Available credit card becomes the following cards.
VISA/JCB/American Express/Diner's Club/UC/DC/NICOS/Master Card/JTB/ Rakuten KC


Can you use the Internet in hall?

You can use Wi-Fi in all facilities (free). In addition, we offer two PCs which is available free in lobby.


Is there vending machine in hall?

There are beer, vending machine of juice. As for the cigarette, stand, vending machine is not in the handling together.


Is there preparation for yukata or towel?

We set up yukata (the inside), towel, bath towel for adult in each room. As yukata is (extra-large large average, small) for adult and (large average, small) for dwarf and each size, please order size you like at the time of check-in at the front desk.


Is there karaoke?

There is "Forest terrace" of juxtaposition 3F.
It becomes eight room 1,200 yen - /16 name room 2,000 yen ... Please use in the second meetings after banquet.


Business hours of stand?

As for the business hours of stand (two countries noren), it is from 7:00 to 22:00. There is the handling of home delivery at stand, too.


Is parking lot of hotel free?

The use of parking lot becomes free. We can park 150.


Are there pickup and drop-off?

There is plan with pickup and drop-off. Please refer for the details over telephone.
In addition, please feel free to contact as pickup and drop-off to Tsuetate bus stop reach at any time.


Internet 24 hours reservation

You can easily make a reservation for the Internet. We take list of accommodation plans from this.

  • Reservation is this
  • Reservation reconfirmation
  • We change reservation of
  • Cancellation
Inquiry is Tel. 0967-48-0149 reservation from telephone